Friendly and very helpful.Always there to assist you when ever you need it. I believe they went beyond the limits to assist us in our search. The whole staff was there for my husband and I. They were always there with us with the builder, and we all worked together to build our forever home. John’s staff were also there at times when John was out of town. If they did not know the answer,they would get in touch with John or the builder. I would without a doubt work with them again and also recommend them to anyone