I rarely write reviews. Everything is ‘amazing’ or ‘wonderful’ these days and that blurs the lines between what is outstanding and what is simply the norm, or just average, to the point that one rarely bothers to read them anymore. However, our experience over the last six months compelled me to write, for no other reason than it is such a rare occasion that one receives the kind of service, support, and professionalism that JOHN SMITH provided us across the extended Covid-19 period. Thank you to JENNIFER, MICHELE – you really are AMAZING and truly WONDERFUL. (And I don’t say that lightly).